Transport Administrator




28 Days Holiday
Modern and Dynamic Working Environment
Free Onsite Parking
Employee of the Month Scheme


Monday – Friday
08.00 am – 17.00 pm



• Flexibility within the role to be able to cover other areas of the office teams.
• Have excellent organisational and communication skills.
• Be able to demonstrate a high level of expertise in a busy and demanding environment.
• Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.
• Be computer literate and have a good understanding of MS office applications.
• Be able to work well as part of a team in a busy office environment.
• Be able to work to tight deadlines and manage their own time effectively.
• Knowledge of warehousing or transport software systems would be advantageous but not essential as full training will be given.
• Promote good practice
• Report any safety concerns
• Follow all safe working procedures and site rules
• Wear the correct PPE at all times
• Abide by the clean as you go policy


The Role:

To contribute to the success of the Pallet Track Operation for a busy and demanding customer account by being an important member of the team. This role will provide the successful candidates with the opportunity to have a significant influence on the day to day running of a busy office and the overall service levels provided to our customer.

Key Responsibilities:

• Liaison with hauliers on late or not delivered outbound loads.
• Daily communication with the retailers, transport department, couriers and clients.
• Customer services for all the clients on site.
• Non-conformance reporting via use of spreadsheets and client ‘s own system.
• Support in compiling weekly data for invoices and KPIs to client.
• Stock and order investigations.
• Support administration of Returns and the attached relevant paperwork trail.
• POD Investigations.
• Pallet Management on behalf of the clients.
• Compliance to quality and Health & Safety requirements.
• Support the Customer Services Lead in the day-to-day operational needs of the Customer Services Team.
• Communicate effectively with all departments on site

This list is not exhaustive and the position holder may be required to undertake additional duties as identified by the management team.

If you are looking for a long term career, with excellent working conditions, we want to hear from you!

Please contact the HR Team on 01695 727272
or send your CV to