It’s already been over a week since my first day at Kammac, in my new role of Customer Experience Manager. During this initial starting period, I’ve gone through an in-depth onboarding process, meeting the team, exploring our sites and being introduced to the wide range of service solutions we offer.
After 20 years of experience in customer relations across the logistics industry: including transport, pallet networks and warehousing. I have honed my skills in cultivating strong business connections and meeting client needs. Now, in my new position, I am dedicated to guaranteeing that every client interaction with Kammac is positive.
I’m excited to grow and expand the relationships with our clients, enhancing customer loyalty and implementing client feedback into the wider Kammac operations ensuring we are providing the highest levels of customer service and promoting continuous improvement across all Kammac’s service offerings.
Kammac stands out for our extensive suite of services designed to meet the complex needs of various industries.
Our Warehousing Solutions are designed to cater to specialised industry requirements, with excise and customs bonded warehousing we can provide secure and compliant storage, enabling importing/exporting and beverage companies to defer payment of duties and taxes until the goods are moved from the warehouse. Our sites also adhere to BRC Grade AA, the highest standards for storage and distribution of human consumables.
As for Transport Solutions here at Kammac, with my previous experience in the transport industry, I’m thrilled to be joining a company that has a large fleet of 120 trucks that are equipped to handle a variety of supply chain needs. With seamless distribution across the UK, Irish Freight Solutions and a partnership with the UPN pallet network, we can confidently fulfil all our clients transport needs.
Kammac’s services extend so far beyond just warehousing and transport, with established Ecommerce Fulfilment Solutions and Value Added Services that are sure to provide our clients with the complete service offerings they should expect from their 3PL provider. Including B2B and D2C fulfilment, Amazon fulfilment, pick and pack, co-packing, and re-labelling, allowing Kammac to meet all of our customers’ requirements.
As I continue my journey at Kammac, I am excited to delve deeper into our operations and leverage the incredible expertise within our team. My goal is to create an environment where every client interaction is defined by excellence and tailored support.
To our valued clients and partners, both existing and future, I look forward to working with you to understand your unique challenges and exploring new ways to support your success.
Tina Fogg
Customer Experience Manager